“This has taken me a long time to write, but the sentiments have been in my head and heart since the first days we brought our Etta there. You may have known that we decided to use The Manor because after several rehabs Etta returned better than before. We also looked at very many other nursing homes and to us there was no comparison. The whole complex was always clean (it feels weird to write but is important- it also smelled clean). But that was only the building.
When I tell my friends The Manor was great because it was run by women they nod knowingly. The people made the nursing home a Home. All the patients there were always looked after – not just our Etta and not just when we were there. We visited at different times of different days and every day Etta was healthy, clean, well dressed and active. (Her daily lipstick, powder and hairstyle we all know she would do herself without anyone’s help!) From the nursing staff that she said always seemed to find her to give her medicine and the staff that taught her exercise and started canasta for her to the dining staff that knew she was the slowest eater ever, but still made sure she had whipped cream on her dessert – all helped her stay happy and healthy enough to dance with Elvis and get his scarf.
Your loving care gave Marc and I peace of mind too. We knew every day she was treated with respect. Your loving care made her comfortable and helped make her last year better than if she had been in her own house. It isn’t easy giving the responsibility of the daily life of your mom to others, but instantly you enveloped Etta and took her as one of your own – one in your own family, and treated her as well as she had treated us and for that we are forever grateful.”